Job Description
We are seeking a dynamic and enthusiastic individual to join our team as a Guest Relations Executive. This role is perfect for a fresh graduate who is passionate about delivering exceptional customer service and creating memorable experiences for our guests. As a Guest Relations Executive, you will be the face of our company, responsible for ensuring our guests feel welcome and valued from the moment they arrive.
Note : Only Female Candidates
Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide accurate information about our facilities and services
- Respond to guest complaints and resolve issues in a timely and professional manner
- Coordinate with other departments to fulfill guest requests and ensure a seamless experience
- Maintain a neat and organized reception area
- Keep track of guest feedback and suggestions for improvement
- Assist with administrative tasks as needed